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Unlock Your Enterprise Potential with Microsoft Dynamics & FirstCall

Drive Growth, Optimize Operations, and Elevate Customer & Employee Experiences with Expert Implementation and Support.  

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Featured Microsoft Dynamics Modules

Comprehensive Solutions for Every Aspect of Your Business

FirstCall provides expert implementation, customization, and support for key Microsoft Dynamics modules, designed to drive efficiency and growth across your entire enterprise.

Business Central

An all-in-one business management solution that helps small and mid-sized organizations manage their financials, operations, sales, and customer service. Streamline your processes, improve customer interactions, and make better decisions.

Key Benefits:

  • Financial Management
  • Supply Chain Management
  • Project Management
  • Reporting & Analytics

Sales

Empower your sales team to build stronger customer relationships, track leads effectively, automate sales processes, and close more deals faster. Gain actionable insights into your sales pipeline and performance you can use to optimize operations.

Key Benefits:

  • Lead Management
  • Opportunity Tracking
  • Sales Forecasting
  • All in one CRM

Marketing

Engage customers more effectively with personalized experiences across all touchpoints. Plan, execute, and analyze your marketing campaigns, nurture leads, and measure ROI with powerful analytics to drive business growth.

Key Benefits:

  • Email Marketing
  • Customer Journeys
  • Event Management
  • Marketing Analytics

Finance & Operations

Gain real-time visibility into your financial health, automate core financial processes, and optimize global operations. This robust ERP solution is designed for larger enterprises requiring advanced financial management and operational control for their business.

Key Benefits:

  • Financial Management
  • Budgeting
  • Project Accounting
  • Global Operations

Supply Chain 

Optimize your end-to-end supply chain, from planning and procurement to inventory, warehouse management, and logistics. Improve efficiency, reduce costs, and enhance responsiveness to market demands for increased market share.

Key Benefits:

  • Manufacturing
  • Inventory Management
  • Warehouse Management
  • Logistics & Distribution

Commerce

Unify your digital and physical commerce experiences. Provide seamless customer journeys across e-commerce, in-store, call centers, and emerging channels, enhancing engagement and sales. Use AI for increased analytics and drive operational efficiency.

Key Benefits:

  • Omnichannel Commerce
  • E-commerce
  • Point of Sale (POS)
  • Order Management

Human Resources / Payroll

Streamline your HR processes, from talent acquisition and onboarding to performance management and compensation. While D365 HR focuses on core HR, we can integrate with leading payroll solutions to provide a comprehensive HR/Payroll ecosystem.

Key Benefits:

  • Workforce Management
  • Employee Self-Service
  • Leave & Absence Management
  • Performance Management

Retail

Drive personalized customer experiences across all retail touchpoints – online, in-store, and mobile. Optimize store operations, inventory, merchandising, and customer engagement to boost sales and increase market share.

Key Benefits:

  • In-store Operations
  • Merchandising
  • Pricing & Promotions
  • Customer Service

Trusted by Leaders in IT, Cybersecurity, Aerospace, Defense, and Manufacturing

“We have been working with FirstCall Consulting for the past 6 years and they have been instrumental in our SAP projects and ongoing support. Their expertise and industry knowledge have helped us stabilize our environment and align our business processes with SAP’s capabilities. Thanks to their guidance, we have been able to maximize our use of SAP and reduce our support costs by over 60%. We highly recommend FirstCall Consulting as a valued business partner in the SAP Support and Managed Services space.”

Ready to Transform with FirstCall?