Unlock Your Enterprise Potential with Microsoft Dynamics & FirstCall
Drive Growth, Optimize Operations, and Elevate Customer & Employee Experiences with Expert Implementation and Support.
Transform Your Enterprise. Get a Dynamics Consultation:
Featured Microsoft Dynamics Modules
Comprehensive Solutions for Every Aspect of Your Business
FirstCall provides expert implementation, customization, and support for key Microsoft Dynamics modules, designed to drive efficiency and growth across your entire enterprise.
Business Central
An all-in-one business management solution that helps small and mid-sized organizations manage their financials, operations, sales, and customer service. Streamline your processes, improve customer interactions, and make better decisions.
Key Benefits:
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Financial Management
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Supply Chain Management
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Project Management
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Reporting & Analytics
Sales
Empower your sales team to build stronger customer relationships, track leads effectively, automate sales processes, and close more deals faster. Gain actionable insights into your sales pipeline and performance you can use to optimize operations.
Key Benefits:
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Lead Management
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Opportunity Tracking
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Sales Forecasting
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All in one CRM
Marketing
Engage customers more effectively with personalized experiences across all touchpoints. Plan, execute, and analyze your marketing campaigns, nurture leads, and measure ROI with powerful analytics to drive business growth.
Key Benefits:
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Email Marketing
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Customer Journeys
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Event Management
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Marketing Analytics
Finance & Operations
Gain real-time visibility into your financial health, automate core financial processes, and optimize global operations. This robust ERP solution is designed for larger enterprises requiring advanced financial management and operational control for their business.
Key Benefits:
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Financial Management
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Budgeting
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Project Accounting
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Global Operations
Supply Chain
Optimize your end-to-end supply chain, from planning and procurement to inventory, warehouse management, and logistics. Improve efficiency, reduce costs, and enhance responsiveness to market demands for increased market share.
Key Benefits:
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Manufacturing
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Inventory Management
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Warehouse Management
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Logistics & Distribution
Commerce
Unify your digital and physical commerce experiences. Provide seamless customer journeys across e-commerce, in-store, call centers, and emerging channels, enhancing engagement and sales. Use AI for increased analytics and drive operational efficiency.
Key Benefits:
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Omnichannel Commerce
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E-commerce
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Point of Sale (POS)
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Order Management
Human Resources / Payroll
Streamline your HR processes, from talent acquisition and onboarding to performance management and compensation. While D365 HR focuses on core HR, we can integrate with leading payroll solutions to provide a comprehensive HR/Payroll ecosystem.
Key Benefits:
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Workforce Management
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Employee Self-Service
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Leave & Absence Management
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Performance Management
Retail
Drive personalized customer experiences across all retail touchpoints – online, in-store, and mobile. Optimize store operations, inventory, merchandising, and customer engagement to boost sales and increase market share.
Key Benefits:
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In-store Operations
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Merchandising
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Pricing & Promotions
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Customer Service
Why Microsoft Dynamics with FirstCall?
Your Path to Integrated Business Excellence
In today's complex business landscape, unified data and streamlined processes are critical for sustained growth. FirstCall specializes in deploying and optimizing comprehensive Microsoft Dynamics solutions, empowering your organization to achieve greater efficiency, make data-driven decisions, foster stronger customer relationships, and manage your workforce effectively. As a family-owned SDVOSB, we bring a dedicated, client-centric approach to every Dynamics implementation.
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Certified Dynamics Experts: Leverage our deep knowledge and certified professionals for optimal deployment across the entire Dynamics suite.
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Tailored Enterprise Solutions: We customize Dynamics to fit your unique business processes, industry regulations, and scale requirements.
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Seamless Integration: Ensure all your critical business functions, from finance to retail, work together harmoniously on one platform.
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End-to-End Support: (Icon: Headset/Lifesaver buoy) From initial discovery to ongoing optimization, we're with you every step of the way, ensuring long-term success.
Ready to Revolutionize Your Business with Microsoft Dynamics?
Let FirstCall Federal be your trusted partner in navigating the power of Dynamics 365 to meet your strategic objectives and drive sustainable growth.